Privacy Policy

 

Privacy Policy

 

We Speak Digital cares about the confidentiality and security of your information. This Privacy Policy applies to information that We Speak Digital collects through the We Speak Digital Site when you interact with We Speak Digital, with other users, and generally with the We Speak Digital Site.

Your information is received and controlled by We Speak Digital according to this Privacy Policy when you sign up for an We Speak Digital account or otherwise use the We Speak Digital Site.

If you do not accept the terms of this Privacy Policy, then please do not access, browse, or register for the We Speak Digital Site or enroll in any courses. If you choose not to provide certain information required to provide you with various products and services offered on the We Speak Digital Site, then you may not be able to establish a user account or obtain those products or services.

Any version of this Privacy Policy in a language other than English is provided for convenience and you understand and agree that the English language version will control if there is any conflict.

This Privacy Policy is organized as follows:

 
 
 
 
INFORMATION THAT WE SPEAK DIGITAL COLLECTS FROM YOU (INCLUDING PERSONAL INFORMATION)
We Speak Digital directly collects information when you:
  • sign up for an We Speak Digital user account and create an We Speak Digital user profile;
  • enroll and participate in online courses;
  • purchase a product or service (for example, membership);
  • send email messages to We Speak Digital (including messages to learner support);
  • participate in user surveys; and
  • participate in public forums, webinars, and other interactive experiences on the We Speak Digital Site.
 
We Speak Digital also indirectly collects usage information about your visit to the We Speak Digital Site, as explained in the section below titled Cookies and Tracking Technologies. We Speak Digital does not itself collect or store financial account numbers or identification issued by a governmental entity, employer, or other authority. Instead, if you choose to make a purchase on the We Speak Digital Site, you will be directed to We Speak Digital’s third-party payment processor (and potentially We Speak Digital’s third-party ID verification service provider). If you do not wish to submit the required authentication or payment information, then you will not be able to make a purchase via the We Speak Digital Site. We Speak Digital requires your Personal Information only in limited circumstances when you:
  • sign up for an We Speak Digital user account (name, username, email address);
  • purchase a membership or other product or service (so that We Speak Digital’s third-party vendor can process payment);
  • participate in remote proctoring or other course facilitation processes (so that We Speak Digital’s third-party vendor can monitor and assess the integrity of your course activity); or
  • earn a Verified Certificate (the certificate will have your name on it).
 
 
To the extent that We Speak Digital associates the information that We Speak Digital collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your account profile. You may voluntarily choose to share additional Personal Information on the We Speak Digital Site, for example:
  • in your We Speak Digital account profile (and you may display a limited or full profile to other We Speak Digital Site users);
  • when participating in a course, forum, webinar, or other interactive experience on the We Speak Digital Site (noting that in some cases, this information is shared with a third party that provides tools or other assistance for the We Speak Digital Site or a course).

We Speak Digital encourages you to use discretion before voluntarily sharing additional Personal Information on the We Speak Digital Site. (If you later choose to delete your We Speak Digital account, deletion of your Personal Information will be subject to the process and limits outlined below.) Trainers do not receive your Personal Information. 

COOKIES AND TRACKING TECHNOLOGIES ON THE WE SPEAK DIGITAL SITE 

Like many companies, We Speak Digital uses Cookies and other common Tracking Technologies on the We Speak Digital Site and in email communications to help We Speak Digital better understand your use and needs of the We Speak Digital Site, current and future We Speak Digital-related products and services, and how We Speak Digital can improve. For example:

  • based on your cookie settings, We Speak Digital tracks information indicating, among other things, which pages of the We Speak Digital Site were visited, the order in which they were visited, when they were visited, and which hyperlinks and other user interface controls were used;
  • We Speak Digital may log the IP address, operating system, and browser software (including mobile use and device type) you used when accessing the We Speak Digital Site, and We Speak Digital may be able to determine from an IP address your Internet Service Provider and the geographic location of your point of connectivity; and
  • We Speak Digital may track and collect information from emails that We Speak Digital sends to you, for example whether you opened the email or clicked on any links from the email.
We Speak Digital also partners with third parties to help us track and understand your activity on the We Speak Digital Site, how you interact with We Speak Digital’s social media, and how you find or may be referred to the We Speak Digital Site. We Speak Digital uses Cookies and other Tracking Technologies for the following purposes:
  • when necessary for system administration, security, and integrity to ensure the We Speak Digital Site works properly for you. Without these technologies, the We Speak Digital Site may not function correctly;
  • to enable analytics, performance and functionality, to help We Speak Digital gather information about how visitors use the We Speak Digital Site and monitor We Speak Digital Site performance, and to enhance your experience by recognizing and remembering whether you have visited the We Speak Digital Site before and may have any personal preferences; and
  • to support marketing by enabling We Speak Digital to deliver content relevant to your interests on the We Speak Digital Site and third-party sites based on how you interact with We Speak Digital or Member advertisements or content. We Speak Digital use “first-party” cookies, which means cookies served by We Speak Digital, and also “third-party” cookies, which means cookies served by third parties that help We Speak Digital track this information. This includes but is not limited to facebook.com, google.com and others.
You have some options for managing Cookies and other Tracking Technologies. These include:
  • Modifying your browser settings: You should be able to control how and whether your web browser accepts Cookies by adjusting its privacy and security settings. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new Cookies, how to receive notification of new Cookies, and how to disable existing Cookies. If you reject We Speak Digital’s Cookies, many functions and conveniences of the We Speak Digital Site may not work properly.
  • Opting-out of certain third-party tracking and advertising: Some of the third parties used by We Speak Digital for Cookies and Tracking Technologies offer the ability to opt-out from their tracking by following processes described on their websites. We Speak Digital is responsible for the effectiveness of any third-party opt-out options.
 
 
HOW YOUR INFORMATION IS USED We Speak Digital use information, including Personal Information, to carry out the following purposes:
  • Operate and improve the We Speak Digital Site – This includes creating and improving features that support the We Speak Digital community and enable We Speak Digital Site usage at scale. This also includes personalizing the We Speak Digital Site, so your learning experience is tailored to your interests and needs.
  • Create, administer, provide, and teach courses – This includes creating and improving the delivery of massive open online courses and programs on We Speak Digital. This also includes personalizing courses, so your learning experience is tailored to your interests and needs, and assessing your performance and awarding certificates.
  • Offer and improve products and services – This includes enabling you to navigate the We Speak Digital Site, to enroll and participate in courses and programs on the We Speak Digital Site, to learn effectively in such courses and programs, and to purchase or obtain products and services on the We Speak Digital Site such as Verified Certificates.
  • Develop and maintain the security and performance of the We Speak Digital Site – This includes tracking We Speak Digital Site outages and creating software solutions, detecting violations of the Honor Code and Terms of Service, and monitoring uses, misuses, and potential misuses of the We Speak Digital Site.
  • Communicate with you – This includes answering your course and platform questions, notifying you of course and We Speak Digital Site maintenance and updates, marketing to you about course offerings, programs, news, and related products and services of We Speak Digital or We Speak Digital affiliates, and as permitted under applicable law, sending you communications about products or services of selected business partners that may be of interest to you.
  • Support scientific research including, for example, in the areas of cognitive science and education – This includes collaborating to enable and conduct research about how learners access and master course materials online, with the goal of improving course outcomes.
  • Track We Speak Digital Site usage against goals and mission – This includes performing analytics to evaluate access to and performance in courses and course-related products and services and to report aggregate usage information (not Personal Information) to business partners and external audiences.
  • Exercise, enforce, and comply with legal rights and obligations – This includes responding to subpoenas, court orders, or other legal process; and investigating, preventing, or taking action regarding illegal activities, suspected fraud, security or technical issues, or to protect the rights, property, or safety of We Speak Digital, or others, and as otherwise required by applicable law.

We Speak Digital may also seek your consent for additional uses of information, including Personal Information, and will use it only for the purpose described to you. All use of Personal Information is subject to applicable law. 

HOW YOUR INFORMATION IS SHARED

 We Speak Digital share information, including Personal Information, with third parties for the following purposes:

  • With service providers, contractors, and other third parties that help carry out the uses described above – We Speak Digital requires third parties to: (1) abide by this Privacy Policy and applicable law; (2) handle Personal Information in a confidential manner and maintain adequate security; and (3) use Personal Information only as needed to fulfill the relevant purpose(s). In some cases, the We Speak Digital Site and individual courses are integrated with third-party services or contain links to websites published by third parties, including other content providers as well as service providers. These third parties are responsible for their own privacy practices, so you should pay attention anytime you are redirected to a third-party website and be sure to review its privacy policy.
  • With other learners in courses that you take and with other visitors to the We Speak Digital Site, to create an interactive learning environment, support class participation, and share course information – This includes sharing comments, coursework, or other information or content that you submit to a portion of the We Speak Digital Site designed for viewing by other class members or for public communication. This also includes providing opportunities for you to communicate with other users who may have similar interests or educational goals, for instance, recommending specific study partners or connecting potential student mentees and mentors. In such cases, We Speak Digital may use all information collected about you to determine who might be interested in communicating with you, but will only provide others your username.
  • With employers, government programs, institutions, or other enterprises that sponsor your enrollment in a course for training or other educational purposes – If an entity pays for or otherwise sponsors your membership or course participation, We Speak Digital will share information with the entity as needed to confirm your enrollment, participation, progress, and completion status in that course.
  • With affiliates of We Speak Digital, or with successors in the event of a merger, acquisition, or reorganization, for their use consistent with this Privacy Policy.
 
We Speak Digital may also seek your consent for additional disclosures of information, including Personal Information, and will share it only as described to you. In addition, We Speak Digital may share with the public and with third parties, including but not limited to researchers and business partners, information and Personal Information that is de-identified or aggregated in a manner that does not personally identify you. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. WSD will not pass any debit/credit card details to third parties. WSD takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, we cannot guarantee the security of any information that is disclosed online.

The merchant is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
 
HOW TO MANAGE YOUR PERSONAL INFORMATION
You can manage your Personal Information through learner features on the We Speak Digital Site and requests to the We Speak Digital learner support team. If your request involves information controlled by a trainer, We Speak Digital learner support will notify and coordinate with the appropriate trainer to address your request. We Speak Digital will provide support to the extent required by applicable law (for example, learners in the European Union) and more broadly when possible, as a courtesy in our sole discretion. We Speak Digital will notify you in the event that We Speak Digital is unable to meet a request that is not legally required. Similarly, trainers will only be obligated to comply with requests to the extent legally required, but may choose to comply with other requests in their sole discretion. Access and correct your Personal Information Much of your Personal Information is available in your We Speak Digital account. Your name, email address, and other identifiable profile information is editable through the profile settings in your We Speak Digital account except as noted below. Your account dashboard lists all current and archived courses in which you have enrolled and includes links to any Verified Certificates you may have earned. The dashboard also contains copies of your answers and other participation and performance in courses. Please contact We Speak Digital learner support to access and update this or other information. If your request involves information controlled by a trainer, We Speak Digital learner support will notify the appropriate trainer of your request.
 
Exceptions:
  • Usernames cannot ever be changed. This is an We Speak Digital system restriction. Because usernames identify you in courses and elsewhere on the We Speak Digital Site, We Speak Digital encourages you to use discretion in choosing your username.
  • We Speak Digital does not track or index every time or every place on the We Speak Digital Site when or where a learner may volunteer Personal Information, so we will not be able to help you locate or manage all such instances. We Speak Digital encourages you to use discretion before volunteering Personal Information on the We Speak Digital Site.
 
Restrict or object to the processing of Personal Information If you want to manage emails and other communications to you, you may update your preferences in your We Speak Digital account dashboard, follow the steps described in links at the bottom of email messages, or contact We Speak Digital learner support. You may object to, or request that We Speak Digital stop, its use of your Personal Information for other purposes by contacting the We Speak Digital learner support team. If your request involves information controlled by a trainer, We Speak Digital learner support will notify the appropriate trainer of your request. Please note that if you choose to restrict We Speak Digital’s ability to process Personal Information, and the processing is otherwise required to provide you with various services and products offered on the We Speak Digital Site, you may not be able to establish an We Speak Digital user account or enroll for a course, and We Speak Digital may not be able to provide you with those services or products. Delete account and Personal Information To request deletion of your We Speak Digital account and Personal Information, you should click the button labeled “Delete my account” in your We Speak Digital account settings. Because deletion on the We Speak Digital system is a permanent action and cannot be reversed, We Speak Digital may ask you to complete a process that aims to confirm your authority to manage the We Speak Digital account affected by your request.
With respect to your We Speak Digital account, We Speak Digital will permanently:
  • deactivate your We Speak Digital account,
  • remove the active profile,
  • retire your username, and
  • remove you from We Speak Digital email lists.
 
With respect to your Personal Information, We Speak Digital will permanently delete your We Speak Digital account profile Personal Information from the We Speak Digital Site. As noted above, to the extent that We Speak Digital associates the information that We Speak Digital collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your We Speak Digital account profile. By erasing the Personal Information in your We Speak Digital account profile, the remaining information about your activity on the We Speak Digital Site will no longer be associated with you, except as noted below. These changes will be applied to data stores that are used for operation of the We Speak Digital Site including course administration. Exceptions:
  • Deletion will not apply to historical activity logs or archives unless and until these logs and data naturally “age-off” the We Speak Digital system.
  • We Speak Digital does not track or index every time or every place on the We Speak Digital Site when or where a learner may volunteer Personal Information, so neither We Speak Digital will be able to help you locate or manage all such instances. We Speak Digital encourages you to use discretion before voluntarily sharing your Personal Information on the We Speak Digital Site.
  • We Speak Digital will archive course data (in a manner and to the extent permitted under applicable law) to serve its mission to enable scientific research on cognitive science and education. These archives are used to produce encrypted research data packages, and Personal Information may not be deleted from research data packages retained.
  • We Speak Digital cannot always delete records of past interactions and transactions. For example, records relating to previous purchases on the We Speak Digital Site must be retained for financial reporting, audit, and compliance reasons.
  • We Speak Digital will retain and use Personal Information as necessary to comply with its legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law.
 
Data retention
We Speak Digital will retain your Personal Information for as long as your account is active or as needed to provide you with services; to maintain a record of your transactions for financial reporting, audit, and compliance purposes; and to comply with We Speak Digital’s legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law. Upon your request that We Speak Digital deactivate your account and delete your information, We Speak Digital will follow the process described above, including without limitation archiving your course data (in a manner and to the extent permitted under applicable law) to serve its mission to enable scientific research on cognitive science and education. These archives will be used to produce encrypted research data packages, and we may also keep and use course data for scientific research.
 
STORAGE & SECURITY
We Speak Digital stores information, including Personal Information, on its own servers and also on servers of companies that We Speak Digital hires to provide services. In each case, information may be stored in the United States, United Arab Emirates and in other countries where We Speak Digital operates, and in countries where We Speak’s respective service providers operate. If you are in the European Union, Switzerland, or other regions with laws governing data collection and use, you acknowledge that We Speak Digital may transfer, process and store your personal information in the United States, UAE and other countries, the privacy laws of which may be considered less strict than those of your region. We Speak Digital controls its own copy of information collected through the We Speak Digital Site and has an information security program designed to protect information in its possession or control. This is done through a variety of privacy and security policies, processes, and procedures. We Speak Digital uses administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the information that it collects, receives, stores, or transmits. Nonetheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure; and therefore, We Speak Digital cannot guarantee its absolute security. While We Speak Digital works hard to ensure the integrity and security of its network and systems, We Speak Digital cannot guarantee that its security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining information. If We Speak Digital learns of a security breach involving its copy of your Personal Information, We Speak Digital may attempt to notify you electronically so that you may take appropriate protective steps. By using the We Speak Digital Site or providing Personal Information to We Speak Digital, you agree that We Speak Digital can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the We Speak Digital Site. If a security systems breach occurs, We Speak Digital may post a notice on the We Speak Digital homepage (www.wespeakdigit.me) or elsewhere on the We Speak Digital Site and may send an email to you at the email address associated with your We Speak Digital account. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing.
 
PRIVACY POLICY UPDATES
 
This Privacy Policy will be reviewed and updated from time to time. When changes are made, the Privacy Policy will be labeled as “Revised (date),” indicating that you should review the new terms, which will be effective immediately upon posting on this page, with an updated effective date. By accessing the We Speak Digital Site after any changes have been made, you accept the modified Privacy Policy and any changes contained therein. In case you miss the notification referenced above, be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.
 
CONTACT INFORMATION
 
If you have privacy concerns, have disclosed data you would prefer to keep private, or would like to access the Personal Information that We Speak Digital maintains about you, please contact us at privacy@wespeakdigital.me.
 
GLOSSARY

Cookies are unique identifiers usually in the form of small data files placed on your device that send certain information about your activity on the We Speak Digital Site or in an email communication back to We Speak Digital or the authorized third party that served the cookie. We Speak Digital or third parties may also use Flash cookies.
 
We Speak Digital Site consists of all content and pages located within the wespeakdigital.me domain.
 
Personal Information is information that specifically identifies you or that, when combined with other information, could be used to identify you.
 
Tracking Technologies are web beacons, clear gifs, pixels, and similar technologies that are also unique identifiers used to track your online activity but are not stored on your device.
 
Verified Certificate is a virtual certificate that shows that you have successfully completed your We Speak Digital course or program and verified your identity using your webcam and your acceptable form of photo ID.
 
 
 Effective Date: April 1, 2019